Privacy Policy

At Konvag, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

• Personal Information: Name, email address, phone number, and payment details.
• Service Information: Details about the services you request or provide.
• Usage Data: How you interact with our platform, including pages visited and time spent.

2. How We Use Your Information

• To facilitate bookings and connect you with providers.
• To process payments and manage escrow transactions.
• To communicate with you about your bookings, updates, and promotions.
• To improve our platform and user experience.

3. How We Protect Your Data

We use industry-standard encryption (SSL) to protect your data during transmission. We do not store your payment card details — all payments are processed securely through our payment partners.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with service providers who assist us in operating our platform (e.g., payment processors), and they are bound by strict confidentiality agreements.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. Contact us at support@konvag.com to exercise these rights.

6. Cookies

We use cookies to enhance your experience on our platform. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes via email or through our platform.