Frequently Asked Questions
Find answers to the most common questions about Konvag.
What is Konvag?
Konvag is a premium services marketplace that connects you with trusted, vetted professionals for home repairs, beauty, tech support, logistics, and more.
How do I book a service?
Simply browse our service categories, select a provider that fits your needs, and book directly through our platform. You will receive confirmation and tracking updates instantly.
Are all providers verified?
Yes! Every provider on Konvag goes through a strict vetting process. We verify their credentials, experience, and background to ensure you receive quality service.
How are payments handled?
Payments are held in escrow. You pay securely through our platform, and the provider only receives the funds after you confirm the job is complete to your satisfaction.
Can I cancel a booking?
Yes. You can cancel a booking within 24 hours of the scheduled time for a full refund. Cancellations after that may incur a small fee depending on the provider's policy.
How do I become a provider?
Visit our "Become a Provider" page, fill out the application form, and our team will review your credentials. Once approved, you can start receiving job offers.
Is my personal information safe?
Absolutely. We use industry-standard encryption to protect your data. We do not share your personal information with third parties without your consent.
What if I have a problem with a service?
Contact our 24/7 support team immediately. We will review the issue, mediate between you and the provider, and ensure a fair resolution.
Still have questions? Contact our support team.